Frequently Asked Questions
Where can I get the price?
We usually quote within 24 hours after we get your inquiry. For urgent cases, please notify us so that we'll regard your inquiry priority.
Do you have MOQ for your batteries?
We aim to support our customers without MOQ requests for neutral orders.
Can I have a sample order?
Yes, we welcome sample orders to test and check the quality of our products.
What about the lead time?
Samples typically require 7 days, while mass production time takes 3-5 weeks, depending on the order quantity.
Is it OK to print my logo on the product?
Yes, we warmly welcome OEM orders and can customize the product with your branding.
How long is the warranty period?
In general, our standard warranty period is 1 year.